Welcome to Teestore XS (teestorexs.com). Teestore XS is an e-commerce store of Mugs, t-shirts, and accessories. We are providing you a proper direction for return & refund with exchange after placing your order through which you can return & refund also you can exchange your product after purchase. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies apply to (the USA) country. at Teestore XS your satisfaction is always our priority!
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please be reminded that our policy lasts 30 days for refund requests only. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 5 to 7 business days for your bank or credit card company to process and post the refund too.
WAY OF EXCHANGE PRODUCT, RETURNABLE & REFUNDABLE ITEMS CONDITION:
When you will get your product if you mind that you need to exchange your product then you can contact us at, [email protected] or call us at, +16193762462. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package through which you can send back your product properly to us. we hope we will assist you all-time to return your product. we will provide you to exchange your product and also give you the right product for your demand.
Items that can be returned/refunded within 30 days of receiving must follow the criteria below:
- Items are in the original packing with tags
- Items are in brand new condition: unwashed, unworn, unused, and unaltered.
- Faulty items damaged/broken, or soiled upon arrival.
- Items received in the incorrect size/color.
Damaged or faulty goods:
If your order arrived damaged, or you’re having problems with a product you’ve bought, please contact us as soon as possible.
We will require an image or video showing the damage, fault, or incorrect item received to be able to provide a solution. The most common solutions to resolving issues relating to damaged or faulty goods are:
– We may be able to provide a replacement.
– We may offer a discount to keep the goods with minor damage.
If we cannot replace the item, and you do not wish to accept a discount, you can cancel the order and return the goods for a full refund. We may be able to collect the goods or provide you with a free returns label. However, if we can’t collect the item or provide a free returns label, we will refund reasonable returns postage costs upon you providing a copy of your returns postage receipt.
If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) any fees incurred by the retailer due to a package being refused may be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected and returned to the sender.
-No restocking fee
How much will customers pay for return shipping?
– Customers will pay 3$ for return shipping fee
For customer remorse fee?
-No cost for customers remorse fee.
– Please keep in mind that purchasing means accepting all the terms mentioned above.
– We do NOT offer refunds or exchanges on any products purchased during a sale or any promotion.
– We typically do not accept refunds or returns due to customers’ mistakes such as incorrect selection of sizes, designs, colors, addresses, etc. Please review your order carefully before you check out to ensure your order is correct.
If you have any inquiries, please feel free to contact us:
9701 ANTWERP LOS ANGELES,
CA, 90002-2216, USA
Email: [email protected]